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Most natural customer experiences, powered by
meaningful conversations!
Personalized customer interactions are the key to your customer’s heart. Each interaction your customers have with your brand should make them feel special. Our industry-leading interaction AI system is designed to give your customers the best possible interactions with your brand, powered by everyday human-like conversations.
Natural Language Understanding
With our Natural Language Understanding (NLU) engine, your customers can ask anything in natural language and get an answer immediately. It easily understands even the most complicated tasks or inquiries expressed by your customers. Our NLU engine is built on top of state-of-the-art deep learning models and is capable of learning new intents quickly.
Multilingual Support
The world is more connected than ever before. This means that your business needs to be too if you want it to grow and have an impact globally. With our revolutionary AI that supports over 50 languages, you can now interact with customers in their native tongue without any language barriers, creating real personal connections while building brand loyalty like never before!
Conversational Memory
Our AI uses long-term and short-term memories to personalize your customer’s experience. The long-term memory includes all the interactions someone has had with your brand over the years, while the short-term memory includes all the interactions within the current context.
Seamless Context Switching
With our AI, customer interactions are seamless. It’s not unusual for customers to switch between different topics during a conversation. Our AI remembers these context switches and easily moves customers back and forth between topics. Customers always have a smooth experience.
Sentiment and Emotion Detection
To truly connect with your customers, you’ll have to respond to them with empathy. Our AI has inbuilt capabilities to identify sentiment and emotion from customer intents. It helps understand the customer better and react with the right kind of response.
Natural Language Understanding
With our Natural Language Understanding (NLU) engine, your customers can ask anything in natural language and get an answer immediately. It easily understands even the most complicated tasks or inquiries expressed by your customers. Our NLU engine is built on top of state-of-the-art deep learning models and is capable of learning new intents quickly.
Multilingual Support
The world is more connected than ever before. This means that your business needs to be too if you want it to grow and have an impact globally. With our revolutionary AI that supports over 50 languages, you can now interact with customers in their native tongue without any language barriers, creating real personal connections while building brand loyalty like never before!
Conversational Memory
Our AI uses long-term and short-term memories to personalize your customer’s experience. The long-term memory includes all the interactions someone has had with your brand over the years, while the short-term memory includes all the interactions within the current context.
Seamless Context Switching
With our AI, customer interactions are seamless. It’s not unusual for customers to switch between different topics during a conversation. Our AI remembers these context switches and easily moves customers back and forth between topics. Customers always have a smooth experience.
Sentiment and Emotion Detection
To truly connect with your customers, you’ll have to respond to them with empathy. Our AI has inbuilt capabilities to identify sentiment and emotion from customer intents. It helps understand the customer better and react with the right kind of response.
